Privacy Policy – Ambulance Relief Centres (ARC)

1. Introduction

Ambulance Relief Centres (ARC) (“we”, “us”, “our”) are committed to protecting and respecting your privacy.

This policy explains how we collect, use and protect personal data when you visit our website or engage with us. It is written in accordance with UK GDPR and ICO guidance.

2. Who we are (data controller)

Ambulance Relief Centres (ARC)

Ambulance Relief Centres is registered in England and Wales, company number 16337212. Registered address – Daisy Bank Farm Holmes Chapel Road, Lower Withington, Macclesfield, England, SK11 9DH

Email: enquiries@ambulancereliefcentres.co.uk

3. What data we may collect
4. a) Information you provide directly:

– Name

– Organisation / NHS Trust / service affiliation

– Job title

– Email address

– Telephone number

– Enquiry details

1. b) Website usage data:

– IP address

– Browser type and version

– Pages visited

1. c) Cookies and tracking data

4. How we use your data

– Respond to enquiries

– Engage with NHS stakeholders

– Provide information about ARC

– Improve website performance

5. Lawful basis for processing

– Legitimate interests

– Consent

– Legal obligation

6. Who we share your data with

– Professional advisers/consultants working on the ARC project

– IT and website providers

7. Data retention

– Enquiry data: 12–24 months

– Business records: as required

8. Cookies

Used for functionality and analytics. Users can control via browser settings.

9. Data security

We implement appropriate security measures including secure hosting and access controls.

10. Your rights

You have rights to access, correct, delete, restrict or object to processing of your data.

Contact: enquiries@ambulancereliefcentres.co.uk

11. Third-party links

We are not responsible for external websites.

12. Changes to this policy

We may update this policy from time to time.